Shipping policy

SIDEWAYS SOCIETY SHIPPING POLICY

Last updated: August 2026

Thank you for shopping with Sideways Society. 🏁

We’re an Australian-owned small business, and every order means a lot to us. Below you’ll find everything you need to know about processing, shipping and receiving your order.

ORDER PROCESSING

Orders are generally packed and dispatched within [2–5 business days] after your order has been placed.

During new drops, launches, sales or other high-volume periods, please allow additional processing time. We’ll always do our best to get your order moving as quickly as possible.

If an item is listed as a pre-order, the estimated production and dispatch timeframe will be clearly stated on the product page. If your order contains both in-stock and pre-order items, your order may be shipped together once all items are available.

Please note that processing times are separate from shipping/transit times.

SHIPPING WITHIN AUSTRALIA

We currently ship Australia-wide.

Standard Shipping: $11.00
Estimated delivery after dispatch: approximately 2–8 business days

Express Shipping: $15.00
Estimated delivery after dispatch: approximately 1–4 business days

FREE STANDARD SHIPPING is available on Australian orders over $150.00

Delivery estimates are provided as a guide only and may vary depending on your location, public holidays, peak periods and circumstances outside our control.

ORDER TRACKING

Once your order has been packed and dispatched, you’ll receive a shipping confirmation email containing your tracking information.

Please allow some time for tracking information to update after your parcel has been collected.

PLEASE CHECK YOUR SHIPPING ADDRESS

Please make sure your name, address and contact information are correct before completing your order.

If you notice an error, contact us as soon as possible. We’ll do our best to update your details if your order has not yet been dispatched.

Once an order has been dispatched, we cannot guarantee that the delivery address can be changed.

Additional shipping costs resulting from an incorrect or incomplete address may be the responsibility of the customer.

DELAYED OR MISSING PARCELS

Once your parcel has been handed over to the shipping carrier, delivery delays can occasionally occur that are outside of our control.

If your tracking hasn't updated for an extended period or your parcel appears to be missing, please contact us and we’ll help you investigate.

We recommend checking:

Your tracking information
Around your property or safe-drop location
With other members of your household
With your local post office or delivery provider

before contacting us.

RETURNED TO SENDER

If a parcel is returned to Sideways Society because of an incorrect/incomplete address, failure to collect the parcel, or another issue outside our control, additional postage charges may apply to have the order resent.

We’ll contact you if your parcel is returned to us.